You visit a restaurant in town with your family or friends, have a nice meal and then ask for the check. The waiter brings you a black or brown leather folder containing the bill and a little comment card for you to fill about the food, ambiance and service.

Couple of days ago, I was flipping the pages of various books at the Landmark book stores in chennai when I chanced upon a “Serenity prayer”. Most often when I browse the pages in this manner, words check in and check out from my mind but this one got registered and said I will never leave. Here’s how it goes:

How often do you come across a well groomed cab driver who will;

It’s a little more than 2 hours since I reached home tired after 3 days of hectic travel to Pune and Shirdi. My body calls for the hibernation mode, while the mind insits on blogging at least one of our travel experiences that ranged from disasters, disappointments to delight.

Staff Cafeteria, locker rooms, employee notice boards often carry posters that say “Customer is the King/Queen” and “Customers pay your salaries” & many more.