It’s not about Grammar
Your customer or anyone for that matter is rarely impressed, convinced or persuaded by someone’s grammar and syntax being perfect. This training program is not about rules of English grammar and sentence composition. If you are an organization that is looking for someone to teach your team members about the basics of grammar, composition, phrasing, and organization surrounding the written word, please do not read further.
That you have decided to click “More” and read on, I believe like most people you are also interested in:
- What people have to say
- How they present themselves (Body language & tone of voice)
- Whether they let you speak your piece or interrupt
- Their ability to interact & build rappor
Getting to delight’s It’s not about grammar meets the above criteria which are the true elements of Impactful Communication. In Top performance, the famous motivational speaker Zig Ziglar cites research that shows 85% of a person’s success depends on relational skills – how well one knows and interacts with others.
