I had a wonderful 2 hour session today with some boys and girls who are aspiring to be flight stewards and air hostesses in the near future. I was speaking about customer service and I wrote the word “Emotion” on the whiteboard, circled it and asked the guys to come up with all emotions they could think of and demonstrate the same with a bit of body language or facial expressions as they mentioned the word.

Few weeks ago, I heard “Allegria” by Cirque du Soleil (CDS) – the entertainment company based out of Canada. I had never heard the music before and somehow it was powerful. I also tried to recollect something I had learnt about CDS.

I must say that I have returned from a high spirited, energizing visit to the Emirates. Although it has been 2 weeks, Le Meridien Al Aqah beach resort in Fujairah is just so close to my heart that I continue to enjoy this moment now thinking about all the people who made a difference and a great impact on me.

I am a raving fan of Le Meridien Al Aqah beach resort not just because I have worked in this place but because this hotel, it’s leadersip and the employees continue to amaze me consistently. Today, I am glad to back in this hotel which has bagged numerous awards in the past.

47 year old Susan Boyle, a name that nobody knew until 15 days ago has taken the world by storm when she decided to dream of becoming a professional singer, get on stage and perform despite knowing she was facing a hostile audience at the Britain’s got Talent show.